Privacy policy

At Pure Base Beauty, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address 
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • Device information (IP address, browser type, cookies)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders
  • To communicate with you about your purchases
  • To provide customer support
  • To improve our website, products, and services
  • To prevent fraud and ensure secure transactions

3. Sharing Your Information

Purebeauty does not sell, trade, or rent your personal information. However, we may share your data with trusted third parties only when necessary, such as:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting and analytics providers

These third parties are obligated to required to keep your information secure and confidential.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. All sensitive information is encrypted and processed through secure systems.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand customer behavior and improve our services. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data
  • Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Changes to This Policy

Purebeauty reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: ghada@purebasebeauty.com
  • Location: Australia