Privacy policy

At Pure Base Beauty, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

We collect only the information needed to process your orders and improve your experience.

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • Device information (IP address, browser type, cookies)

2. How We Use Your Information

Your information is used strictly for the following purposes.

  • To process and deliver your orders
  • To communicate with you about your purchases
  • To provide customer support
  • To improve our website, products, and services
  • To prevent fraud and ensure secure transactions

3. Sharing Your Information

We respect your privacy and never sell your data.

Pure Base Beauty does not sell, trade, or rent your personal information. However, we may share your data with trusted third parties only when necessary, such as:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting and analytics providers

These third parties are required to keep your information secure and confidential.

4. Data Security

We use secure systems to keep your personal data protected.

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. All sensitive information is encrypted and processed through secure systems.

5. Cookies

Cookies help us give you a smoother browsing experience.

Our website uses cookies to enhance your browsing experience. Cookies help us understand customer behavior and improve our services. You can choose to disable cookies through your browser settings.

6. Your Rights

You have full control over your personal information.

Under the Australian Privacy Act, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Request deletion of your data
  • Opt out of marketing communications at any time

7. Third-Party Links

Please note that external websites have their own privacy policies.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

8. Changes to This Policy

We may update this policy from time to time.

Pure Base Beauty reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

We're happy to answer any privacy-related questions.