Terms of service

Welcome to Pure Base Beauty. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

A quick overview of who we are.

Pure Base Beauty operates as an online store offering beauty and related products. By using our website, you confirm that you are at least the age of majority in your country or have permission from a guardian.

2. Use of Website

Please use our website responsibly and lawfully.

By using this website, you agree:

  • To provide accurate and complete information when placing orders
  • Not to use the website for any illegal or unauthorized purpose
  • Not to interfere with or disrupt the website's functionality

We reserve the right to refuse service to anyone at any time for any reason.

3. Products and Pricing

We aim to keep all product details accurate and up to date.

  • All product descriptions and prices are subject to change without notice
  • We make every effort to display products accurately, but we cannot guarantee exact colour or appearance due to screen differences
  • Pure Base Beauty reserves the right to limit or cancel orders at our discretion

4. Orders and Payments

Here's how orders and payments are handled.

  • Orders are only confirmed after successful payment
  • We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity
  • In case of cancellation, a full refund will be issued

5. Shipping and Delivery

Delivery details and responsibilities are outlined below.

  • Delivery times are estimates and may vary depending on location and external factors
  • Pure Base Beauty is not responsible for delays caused by shipping carriers
  • Customers are responsible for providing accurate shipping details

6. Returns and Refunds

Returns are managed under our dedicated policy.

  • Returns and refunds are handled according to our Return and Refund Policy
  • We reserve the right to refuse returns that do not meet our policy conditions

7. Intellectual Property

Our content and branding belong to us.

All content on this website (including images, logos, text, and designs) is the property of Pure Base Beauty and may not be used, copied, or reproduced without permission.

8. Limitation of Liability

Our liability is limited to the extent permitted by law.

To the maximum extent permitted by the Australian Consumer Law, Pure Base Beauty shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Any loss resulting from misuse of our products
  • Delays or interruptions beyond our control

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

9. Changes to Terms

We may update these terms from time to time.

Pure Base Beauty reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

10. Contact Information

We're here if you have any questions.